Shipping policy

Order Processing:
All orders are processed and shipped within 3-5 business days (excluding weekends and holidays) after receiving payment.

Shipping Rates:

  • We offer flat-rate standard shipping within the continental United States. Exact shipping rates are calculated at checkout based on order size and destination.

  • Free shipping is available for orders above a specified threshold (clearly indicated at checkout, if applicable).

Shipping Methods:
We primarily ship via USPS First Class or USPS Priority Mail. Depending on package size and weight, other carriers (UPS, FedEx) may be utilized.

Delivery Time:
Typical delivery within the United States is approximately 3–7 business days after shipping confirmation. Actual delivery times may vary.

Order Tracking:
Once your order ships, you'll receive a confirmation email with tracking information to follow your package's progress.

Damaged Items:
If your order arrives damaged, please contact us within 7 days of receipt at wildtimbercosmetics@gmail.com with photos of the damaged items. We will gladly provide replacements or an appropriate resolution.

International Shipping:
Currently, we only ship within the United States.

Incorrect Address:
Please verify your shipping information before completing your order. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.

For questions or further assistance, please contact our customer service team at wildtimbercosmetics@gmail.com